Shipping Policy

Processing Time

Orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order ships.

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Shipping Rates & Delivery Estimates

Standard Shipping (Australia-wide)

3–7 business days (please refer to product listing for other shipping rates & delivery estimates).
Rates are calculated at checkout based on your location and order size.

 

International Shipping
At the moment, we don’t offer shipping outside the country..

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Order Tracking
All orders include tracking numbers.

You’ll receive a tracking link via email once your parcel is dispatched.

 

Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at maytimbol@gmail.com within 7 days of delivery. We’ll work with you to resolve the issue promptly.

 

Address Accuracy
Please double-check your shipping address before placing your order.

SM Shop Online is not responsible for parcels delivered to incorrect addresses provided by the customer.

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